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Emergency intake

Under attack or down right now?

You do not need to be a NodeONE Canada client. Call us, or send this form and our Toronto incident team picks it up as top priority.

Call +1 (647) 601-5200Second line: +1 (674) 601-5100
What is happening?

Calling is always faster than typing. Use the form if you would rather send the detail in writing.

First four steps
  1. 1. Isolate affected machines from the network. Leave them powered on.
  2. 2. Do not pay, do not delete, do not reimage yet. Evidence matters.
  3. 3. Pause backup jobs so a clean copy survives.
  4. 4. Note the timeline and any on screen messages.
Already a client?

Raise a ticket in the client portal and mark it urgent, or call the line above.